After facing significant flight disruptions recently, Vistara CEO Vinod Kannan on Thursday told the airline staff that the "worst is behind us" and operations have already stabilised. Pilot woes have forced the Tata Group airline to temporarily cut down capacity by 10 per cent or 25-30 flights daily. While acknowledging that things should have been planned better, Kannan said it has been a "learning experience".
'Tata Group is excited to work together to make Air India the airline of choice in terms of passenger comfort and service'. This is an audio message from Ratan Tata played onboard some Air India flights. Tata Group completed the takeover of the loss-making Air India on January 27.
'The ministry may like to consider setting up an ombudsman similar to electricity ombudsman and insurance ombudsman, to ensure a time-bound resolution of consumer issues within the airline sector.'
"The 'red bag' belonged to one of the hijackers, it contained explosives, and possibly, real passports, too.
Describing their situation akin to "bonded labour", two Air India pilot unions extended their support to Vistara pilots on Thursday, who have raised grievances regarding the duty roster and the revised salary structure. Amid the slew of flight cancellations and delays, Vistara chief executive officer Vinod Kannan acknowledged on Wednesday that pilot utilisation in the airline was high, and announced plans to scale back its flight schedule and overhaul the rostering system to provide pilots with more rest time.
This isn't the first instance of Vistara facing scrutiny from the regulator over improper pilot training.
Domestic airlines are preparing to offer lower fares for passengers without check-in bags in a move to improve seat occupancy and market share. IndiGo chief executive officer Ronojoy Dutta indicated the airline's interest to offer zero bag fares in an interaction with Bloomberg. Regulatory caps on fares and capacity related to Covid-19 have prevented IndiGo from taking a decision and the airline is discussing the issue with the government, he said.
On February 19, India's largest private low-fare airline IndiGo announced the resignation of one of the two founders, Rakesh Gangwal, from the airline's board and his intentions of offloading his stake in the airline over the next five years. The announcement came on a Friday, giving the stock markets the weekend to absorb the news but the markets registered a tepid response on Monday's opening. In contrast, in July 2019, when the fight between the two founders and erstwhile friends first became public, the markets reacted savagely. The IndiGo scrip at the time fell 19 per cent, wiping out millions of rupees of shareholder wealth before bouncing back. For readers who may be hazy on the details of the dispute, here is the context.
Sukanya Verma gives you some interesting options.
Loans for Indian airlines have dried up as banks have become cautious to lend to the sector.
Paris 2024 says impact of global cyber outage limited, ticketing unaffected
A Delhi-bound Air India flight had to abort its take-off and was later cancelled after it hit a luggage tractor trolley while taxiing for departure at the Pune airport, airline sources said on Friday.
External Affairs Minister S Jaishankar on Friday revealed that his father was on a hijacked flight in 1984 and said he had a unique window on "both sides" in such situations -- the perspective of family members and those in the government.
Union Civil Aviation Minister K Ram Mohan Naidu on Friday said measures are being taken to ensure smooth flight movements in India after a Microsoft software outage worldwide caused disruptions in flight services.
Pakistan's national flag carrier on Thursday suspended flight operations to Afghanistan due to what it called "security concerns", hours after the Taliban government threatened to ban the airline unless it reduced the fare on the Kabul-Islamabad route to previous levels.
Air India's use of artificial intelligence (AI) has had a huge impact on the airline major's call centre volumes and the technology integration has reduced costs by 100 times, a senior company executive said on Wednesday. The airline launched its own chatbot AI.g, earlier known as Maharaja, in May 2023. The chatbot has answered approximately two million queries since its launch, handling 93 per cent of customer inquiries without needing to pass them on to call centre agents, said Sathya Ramaswamy, Chief Digital and Technology Officer, Air India.
'Ajit Doval said, "They are threatening us now".'
Here stood a man who embodied the legacy of whatever Brand Tata stood for, embellished it, and departed into the long night, leaving the brand legacy for others to further enrich, notes R Gopalakrishnan.
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